I like that it has all my emails in one place so I don't have to search them separately as well as being able to send out reminders if needed, also having your calendar available within opprobe makes management much easier when you're away at meetings etc! Nothing really comes across as bad about using this software but maybe there's something we haven't thought off yet? We've been running our office with no problems since switching over last year now its just another area where i can be more efficient & organized without getting distracted by other things around me.