When I first ordered it it arrived broken which upset me as I needed it for an event next weekend. Revain customer service was very helpful and a replacement was on the way very quickly. I was able to keep the original stand, lids and pipes as backups as they weren't broken which was nice. I have used this set 4 or 5 times since late April and have had a great flow, lots of compliments on the lovely dispensers and they are easy to refill. I've put labels around the necks of each of them to indicate what's inside. I've used them personally but mostly for work. They are easy to clean and I use an empty (clean) bag to store each of the jars. in a stand to keep them clean and add an extra layer of protection. The styrofoam in the packaging can be tricky to work with (it's starting to crumble and the little bits want to try to get into the drinks!) so after cleaning again (just reused) I replace the styrofoam with bubble wrap/air cushions, to protect him. All in all this is a really great dispenser set and I would recommend ordering it a few weeks in advance in case you receive a set that breaks in transit. UPDATE: January 2019 We have noticed that the metal surface of plastic fittings is slowly peeling into beverages. It's not a deal breaker, it just means we have to replace the pipes or find a way to reseal them. Also, the dispenser will clog if there are bits of fruit/seed in the jug. So if you want to see fruit etc in the dispenser, it may be better to put a portion of fruit in the drink first and then freeze it. Put fresh fruit in small blocks of ice to avoid clogging the drink right away.
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