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Cameroon, Yaoundé
1 Level
685 Review
29 Karma

Review on Huachi by Antonio Curry

Revainrating 3 out of 5

Online retailer Huachi makes promises but doesn't deliver

Huachi's online shop may appear promising at first, but my interactions with them have been negative. Despite having a wide selection of cosmetics and personal care items, the store has a number of problems that make it difficult to suggest. First off, their goods' quality varies widely. While some things are excellent, other things are poor and fall short of expectations. It is challenging to have faith in the brand and make wise purchasing choices due to this lack of consistency. Additionally, a big letdown is that some of their hair accessories are shoddy manufactured and easily breakable. Customer service is yet another problem with Huachi. Although they do have customer support, it is not always simple to contact them. It was annoying to have to wait several days for an answer when I had a problem with a product. The confusion is further increased by the fact that their return policy is not entirely obvious. Finally, there is a problem with their shipping and delivery. While they do provide quick shipping, I have occasionally gotten packages with broken goods. Sometimes the packaging is inadequate, putting the goods at risk of breakage or damage. In conclusion, despite the fact that Huachi's online store may have a few quality goods, the overall user experience is lacking. It is necessary to handle problems like inconsistent product quality, subpar customer service, and inadequate packaging. I am unable to suggest this web shop until these problems are fixed.

Pros
  • Products of excellent quality for the care of the tresses
Cons
  • bad-quality hair ornaments