Overall, I think this is probably a good system but we ended up with a cracked valve body. So far, I have not been able to contact the company to request a replacement. The valve body cracked near the hot water inlet port. I had it installed with water hooked up for months with no leaks while I finished the rest of the bathroom. After I got the tile done, I tried using the system and heard water dripping inside the wall the next day. My best guess is that when I ran the system, the thermal cycling of hot water going through the valve and then cooling off overnight caused the crack. I may amend this review if I hear from the company but as of right now, the only way to contact them is through an email address; no phone number or website that I could find. That in itself is very frustrating because I spent a lot of time and money finishing a new bathroom, only to have an issue with this product and no path forward for remediation. If I don't hear back from them soon, I'll be forced to eat the cost and buy another one from someone else.REVISED: I did hear back from the company and they sent me a replacement valve for free. The new valve appears to be working fine but it's rather early to tell.
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