I like that it is easy to use with very clear instructions for both new users (like me) AND experienced customers who have used other software in this space before! There are some features we would love if they could be added - but there isn't anything specific at present which has been holding us back from using Farin more fully yet; however our needs do not match those being addressed by competitors such as Xactware or Ingenico so far anyway :) We're looking forward trying out different options/competitor products though because what works best may differ depending upon customer requirements & service expectations etc., especially when comparing across multiple platforms within one bank group / product family where each platform serves slightly differently defined markets e..g.; Retail vs Corporate Banking solutions offering same services under separate brands.