So, for those who have experienced the muffled sound when calling someone, you'll have to take off the case and look at the bottom of it, if you see this black thing covering what should be a hole for the sound to go through, take it off, and I mean all of it, yes this is a waterproof case, which is probably why those holes are covered, but trust me, when you take those black things off, it will reduce the muffled sounds.
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