It helps track leads from different sources like social media. I really love that it's integrated with Mailchimp/Autopilot which makes my life easier as managing campaigns can be overwhelming if they're not well planned ahead before hand. Not much so far but what has been provided by their support team have resolved every issue we had in less than 24 hours time period. Good integration process for our lead nurture activities. The platform has helped us manage our subscriptions with ease! It's not only easy for customers but also for sales reps! We are able to see at any time what we have in progress or closed, which helps keep everyone aligned and focused on achieving goals! I don't think there is anything that I dislike about this tool so far! This software makes managing my team's tasks easy!