I like that I can see all of my information in one place, so it's easy to manage. The dashboard is also very helpful for keeping track of everything at once! There aren't any downsides other than when you're trying to do something while looking up someone else (which sometimes happens) - they tend not have as many tabs/sections open compared with some competitors out there. If anyone from Vicarious needed help or wanted more functionality we could offer them this tool because its quite versatile but if your happy just using what comes pre-installed then thats fine too. Its great way to keep an eye on everyone within our organization without having multiple tools installed which would clutter things up. It makes it easier for us to monitor who has access to certain resources such as confidential documents.