The ease of use is amazing! It's simple enough for an individual who knows nothing about computers to learn how it works in 5 minutes or less but also has so many features that you can get lost trying them all out at once!! I love everything except their pricing structure which makes me feel like they are not being transparent regarding what exactly we're paying each month (or even if there truly IS any difference!). We've been using WorkChurch since 2012 as our primary database/accounting system when managing multiple churches under one roof through my work life coaching business - both large & small organizations alike have benefited from its simplicity while maximizing efficiency across several departments within those larger entities such us finance / accounting etc.. There really isn't anything negative here aside perhaps needing more customization options beyond just "out-of box" solutions; however these were addressed by adding custom fields upon request via support team shortly after launch date without additional charge per customer account created vs paid.