I like that I can track all the different social media platforms and see what is being said. I also like that I can see what is being said and how the conversation is going. I dislike that it is very hard to figure out how to find the information that I am looking for. It is very time consuming to find what you are looking for. It is very hard to find the information you are looking for. I would like to be able to track multiple social media platforms. I like that I can find what is being said and how the conversation is going.