We purchased this product in July 2018. It worked as advertised until January 2019. Then the autotune stopped working. That is, inserting paper into the slot would no longer turn the device on. A call to Dahle USA and a customer service representative arranged for a replacement unit to be shipped, which arrived a few days later. We originally chose this shredder after our Revain Basics shredder finally gave up the ghost. It also stopped working automatically within a year, but we kept it because we just did it. Compared to the Revain Basics, the Dahle grinder is much quieter, which was a key factor in our choice. Both are for home use. Thanks to the pull-out compartment, Dahle is easier to clean. Overall I would recommend it for home use.
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