
I fully charged the device, made sure everything is tight (both the device and the still tube) and that the valve is fully open. I've tried different guide tube lengths, different levels of wine, different bottles (they were all the standard size you can find in any grocery store) and tried to troubleshoot multiple times to no avail. The ONLY time anything came out was when I tipped the bottle and even then it was very small drops. Will return.

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