Review on SHW by Keith Iverson

As a customer who places a high value on integrity and superior products, I was incredibly dissatisfied with the service that I received from SHW. In spite of the fact that they guaranteed to deliver high-quality home and kitchen furnishings, as well as home office furniture such as desks, the items that I bought from them did not live up to their claims in any way. The furniture was poorly manufactured, using materials of low quality, and as a result, it had a flimsy and inexpensive feel to it. The finishes were scratched and chipped, and the components did not provide the level of functionality that was advertised for them. It was abundantly obvious that SHW's mission of assisting customers in the creation of aesthetically pleasing and practically useful living spaces was nothing more than empty promises. To make matters even worse, when I brought my concerns to their attention, their customer support was unhelpful and dismissive of them. They showed no interest in resolving my concerns and appeared more focused on making a quick transaction than ensuring the satisfaction of their customers. In general, I vehemently discourage anyone from engaging in business with SHW. Their products are of poor quality and they make false promises, so it is not worth your time or money to purchase them. You might have better luck looking elsewhere for furniture choices that are trustworthy, of high quality, and honest.