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808 Review
44 Karma

Review on CommuterClub by Matthew Aiono

Revainrating 4 out of 5

Great platform if you want your staff members travelling together

The best thing about commutercollective is that it's easy for employees to purchase their tickets online, which saves time as well! It also makes purchasing gift vouchers/seasoncards very simple too. Some features could be improved - not enough options when adding additional credit cards (I think they should allow more than one card). I would like some sort of loyalty programme built in so we can earn points each month instead using cashback apps etc. We have introduced monthly payment plans into our transport department where all employee travel costs are paid by the employer directly through us rather than paying out individually with an invoice from TFL every quarter or six weeks.

img 1 attached to CommuterClub review by Matthew Aiono



Pros
  • Very user friendly interfaceEasy access via mobile appPayment plan paymentsGreat customer service teamVery competitive pricesExcellent rewards schemeDisclosure statements provided upon request
Cons
  • Pricing structure seems complicated at first glance but becomes clearer once you've used several times