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Japan, Tokyo
1 Level
680 Review
42 Karma

Review on Discover the Ultimate Solution: New and Improved Automatic Laundry Water by Bryan King

Revainrating 1 out of 5

Invalid block received.

I was so hoping that this device would work as advertised. The device is well packaged, the installation instructions are easy to understand. Our washing machine started up cold after installation, but then complained that the hot water supply was shut off. After many wasted hours of diagnostics, I thought removing the wireless controller solved the problem (because it can be used in manual mode). The unit without the wireless controller worked as advertised but once the wireless controller is inserted it reverses the direction of one of the valves! So a valve is ALWAYS in the wrong position no matter what you do. After contacting the seller I received an inconclusive reply that I had to return the unit to VOXX/RCA for repair/replacement with my nickel. No replacement device delivery to me or free return shipping! It's clear that these devices aren't tested before they leave the factory, and for something that can cause significant damage to the home, that's too risky in my opinion. Needless to say, this kid is returning to Revain and I'm looking for an alternative.

Pros
  • Stylish and modern design
Cons
  • Everything is fine