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Austria
1 Level
725 Review
81 Karma

Review on WestWeir by Nate Ducey

Revainrating 2 out of 5

My Experience with WestWeir's Customer Service Was Very Disappointing

My experience with WestWeir's customer service left much to be desired, despite the fact that the store's extensive range of home and culinary goods was initially what drew me to shop there. When I had a problem with my order, it took me several tries to get in touch with someone who could assist me, and even after I did, the procedure was aggravating and time-consuming. In addition, while some of the things I ordered were of acceptable quality, others did not meet my expectations and were of a lower standard. I was dissatisfied with the durability and performance of a number of the things I purchased since they did not live up to the promises made in their product descriptions or reach the standards set by their prices. In general, despite the fact that WestWeir may have a fantastic assortment of products, both my experience with their customer service and the quality of their products were less than satisfying. Before making a purchase from this online business, I would advise other people to first do their own research and think about several possibilities available to them.

Pros
  • Rapid transit times
Cons
  • Products with little descriptions