Header banner
Revain logoHome Page
Joshua Castillo photo
1 Level
1394 Review
65 Karma

Review on UserIQ by Joshua Castillo

Revainrating 4 out of 5

This has been a great tool for our company and is making things easier for everyone involved!

I like that we can see what our customers are doing with their accounts before they even open them up to us! It's really easy for new users who haven't used any CRM services in years or never at all but this is helping me solve my problems of not knowing exactly where each person was coming from when signing into an account previously created by someone else (even if just once). This does make things more difficult as well because you have less control over your data than normal systems do which seems counter productive until you realize how much easier everything works now!! We've been able to improve upon past practices such as creating multiple email addresses per client so one address could be associated with different projects without having to go through extra steps every time something changes.

img 1 attached to UserIQ review by Joshua Castillo



Pros
  • The ability
  • To track individual user activity across various sites within Google Analytics.
  • An overall improvement, both aesthetically & functionally,
  • In making it seemless between other platforms/CRMs
Cons
  • A bit too many features
  • Not enough customization options