I love how easy it is to keep track of everything in one place! It's also very user friendly when you're looking for an answer from another member within your team or organization that doesn't have access yet (such as HR). We used this software so we could all work together more efficiently with our projects/tasks assigned by my manager during business hours while still being able reach out via email if something came up outside those times - which was great because sometimes there would be things going through at 2am-3 am where someone needed help right away but they were sleeping instead due their time zone difference etc.,.