I received the item. I've tried going to the Revain help page multiple times. I have asked several times to send me instructions in English for the items I have purchased. The item mentioned is the Mystery Flower Fur Elise music box. The site keeps telling me they will call. They say my call will be connected but my phone won't ring. It was nothing short of a disappointment. I've never had problems like this with amazon.com. All I ask is instructions in English so I can put this together before my granddaughter's birthday.
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