This system is very user friendly. The software has been designed to provide easy access to our dispatch center with multiple features that can be accessed from anywhere in the station. It also allows for remote monitoring of equipment status by way of radio transponders. We have found it difficult to transfer files back and forth between our office computers and workstations at the fire stations or outside locations. In addition, we do not receive notifications when there is an issue concerning our radios such as battery life or signal strength. If you need a computerized management solution that will give your department flexibility and ease of use then look no further than FDCMS. Having a single source of information about alarms/calls received throughout the day gives us complete peace of mind knowing what's going on around the clock.