Review on 🏮 Safavieh Heritage Collection HG628C Handmade Traditional Oriental Premium Wool Rug, 3' x 5', Red/Black - Stylish & Durable Decor Accent for Enhanced Interiors by Stephanie Thompson

This rug was a little too long. I was happy to pay the shipping cost for the return and ordered a 14" instead. The carrier sat on both my refund and the second order for about 6 months. I spent over 10 hours on the phone in multiple sessions to finally get my Got money back and never got a replacement mat. I also ordered a matching smaller rug with the original order which was not good. Thanks to the helpful person who finally sorted out this mess as best they could. But all of this could have been avoided if the shipper had done what they were supposed to do in the first place.The rugs themselves are a lifetime of quality,but be sure to order the correct size the first time.