The support team is very responsive, they are always willing to help out with anything that you need assistance with! I have had good luck with flashparcs for many years now and recommend them highly if you're looking for great customer service along with reliable software products.
Their product works as advertised and their staff has been extremely helpful in every instance of needing assistance or having questions about the system. We use this tool to store all of our data related to our business operations including financials, inventory control, sales records, etc. It's secure and allows us access from any location at anytime.