I love how easy this application was when setting up my first account! It's very thorough about what information they want from their donors so there are no surprises later down stream (i'm talking specifically regarding fees). The reports can be extremely detailed which helps me understand where i need more focus or less depending upon who we're trying raise money towards each month/year etc.. There really isn't anything bad at least nothing major enough not to mention here but if anyone has any suggestions please feel free let us know!! Donations have increased since using CP because people now realize its actually possible through online giving options like cp instead donating via snail mail thankless envelopes.