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akoyaGO Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Grant Management

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Description of akoyaGO

The all-in-one software solution for everything your foundation needs. For Community Foundations- Radically optimize your efficiency with a comprehensive solution, designed for community foundations. For Private & Family Foundations- Power your productivity with fully-integrated software for private and family foundations. For Grantmakers- A ready-to-go solution, configurable for the way you work.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Great experience dealing and communicating w/them

They are very quick to respond, they keep you updated via email after every meeting with them. You can always reach out if something is not working or there's anything that isn't clear in their agreement. There were no problems at this time but we had some issues last year which lead us to leave as it was taking too much of our time. We did have an issue with one person who took over 4 months before finally responding when I reached out about how things went from bad to worse! So yes…

Pros
  • Customer Service
  • Ease & convenience for clients/employees.
  • The lack luster support provided by team members
Cons
  • Secret

Revainrating 5 out of 5

Great Customer Service and Platform

I like that it is easy to use, has great customer service support if needed (and they're always quick). It's also very intuitive! We've been using Akoyago since we started our business in 2015 - so have had plenty of time with this platform as well which makes things easier when there are any issues or questions along the way regarding how best utilize their services/platforms etc.. There isn't anything specific about AKOYA GO at present but will update here once more features become…

Pros
  • Ease Of Use
  • Easy To Set Up Or Manage Account On The Website Only.
  • Good Customer Service Support If Needed
  • Fast Processing Speed For Transactions Once Sent Over Email
Cons
  • Minor Issues

Revainrating 5 out of 5

Best Customer Service Software Available for Small Business Owners

Akoya is easy to use, has great customer service (both in person as well online), quick response time when I have questions or concerns with my account/subscription etc., simple process of adding staff members which makes it easier than other systems we used before! There really isn't anything bad about this product at least not that i've come across so far - only thing you need to do sometimes would be check if there are updates available first because some things may appear out dated but they

Pros
  • Great support team
  • Easy user interface for new users like me who don’t know how everything works yet.
  • Very intuitive once learning all functions within program itself
  • Best part? It integrates perfectly into Quickbooks Online too making integration between these two programs seamless!!No more double entry data entries needed!!! YAYYYY!!!!
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Fantastic Accounting Software Solution for Small Business

AkOyaGo has given me an excellent way to keep track of my accounting, as well having been able provide financial management solutions with ease! I have had great support from their team in answering questions/providing assistance when needed too throughout our partnership so far!! We are currently working together using both products within one business entity (Ak oiya). It's helped streamline day 1 operations by providing us access through online via desktop or mobile app which is very helpful

Pros
  • Its user friendly , safe & secure..its like being paperless !!!! All transactions get stored electronically for future reference..this was exactly what im looking forward towards.very good product..the best part though.is they follow thru whatever changes
Cons
  • Will fit