One of the probes began to act immediately. I emailed an issue to their support and received an email saying it will take 3-5 days to get a response due to high email volume. I check my email and eventually see a reply asking me to make sure the sensor at the point of contact is clean. I go to answer, I notice that the ticket is closed due to no answer. You have 5 days to reply, you don't. I have my 5th ticket now, they want $30 to "expedite" my return. DO NOT BUY. The other works so far but they don't tell you the range is around 15ft so you can use something cheaper if you still need to stay within steps.
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