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Review on Enhanced SmarterFresh Drinking Fountain Attachment for Bathrooms by Doug Layman

Revainrating 5 out of 5

Great product and even better customer service!

I am an elementary school teacher and I bought 5 of these drinking fountain faucets for all the 2nd grade teachers in my school. I was glad that I could give the children the opportunity to drink without leaving the classroom. However when I tried to attach the faucet it was too big for the sink. I tried to find an adapter at a hardware store but couldn't find anything suitable. I thought I would have to send them all back. I decided to email the company as a last resort. I have to say I wasn't expecting much. I was very impressed when I received a reply from SmarterFresh (Andrew) the same day! He offered to send me a set of smaller adapters to try and if one worked he sent me a larger one for the rest of the faucets. The adapters arrived very quickly and I was so thrilled that they fit perfectly. I emailed Andrew and he sent 4 more adapters for other faucets I had purchased. I couldn't believe how quickly my issue was answered and resolved. I can't remember the last time I was so impressed with a company's customer service! 5 stars Andrew at SmarterFresh. Thank you! I will recommend this company and this product to all my friends!

Pros
  • WHAT'S IN THE BOX - Comes with a metal faucet adapter that easily adapts to your faucet. If the fountain faucet does not fit, contact SmarterFresh as different size adapters are available free of charge. No plastic adapters.
Cons
  • boring packaging