Getting worse! We've bought about 10 of these over the years and they all broke when the loop was opened. They have sometimes lasted up to a year, with a current "improved model" lasting 3 months. Poor Chinese quality control just sucks our money! The return guarantee at Motorola is not easy, you have to fill out long forms, exchange emails, send in a defective device at your own expense. We're changing to another brand or design, don't know which one yet, good luck, it breaks anyway. :)
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