I like that it's easy for customers who are unfamiliar or not tech savvy at times how they can use this product effectively - no complicated instructions needed! It would be helpful if there was an option where you could have more than one user account so we don't need multiple licenses just because our business expands as well.
Currently my organization uses two accounts which costs us $75 per month each but since having another person using Google Drive has allowed me access from home when needing work done while keeping other employees out of certain areas/files etc., overall cost savings has been very beneficial.