Review on 🔌 Arlo Ultra 25 ft Magnetic Charging Cable - Weather Resistant Connector - Certified Accessory - Compatible with Ultra, Ultra 2, Pro 3, Pro 4 and Pro 3 Floodlight Cameras - White - VMA5600C by Sean Garrison

I purchased this product to connect to an Arlo Ultra camera. I have 15 active cameras combined with Pro 2, Pro 3 and Ultra cameras. I have about 6 old Arlo cameras that I no longer use. I contacted Arlo Support to report that the Ultra camera connected to this cable is not working. I reported that I tried all the troubleshooting steps listed on their community site. They don't seem to be reading support tickets because they insist I follow all the steps I've clearly communicated I've tried. But I repeated them. The camera still does not stay online. I know they have a big problem with cameras where you get a random message saying the camera is offline, but this was different. It was with a camera all the time. I reported that I had tried another camera that had previously worked and connected it to the same power cord from the camera that was not working and found that the common denominator was Arlo's external power cord. The Smart Hub was located in a window no more than 30 feet from the camera's line of sight. I then removed the camera and added it without the power cord and it worked flawlessly. I then did the same thing with the original camera and it worked fine even without the Arlo power cord. I asked them to replace the cable but I was told to follow the same troubleshooting steps I had taken and reported already completed. It's understandable that they want to wear you down by giving you so many tasks and responsibilities that you just give up and buy another cable from them. I know there are 3rd party cables out there but if there is a problem they will blame the 3rd parties. I did a web search and found that faulty power cords are a known and reported issue. This problem has existed since April when I bought this cable. . I have to climb the extension ladder every time I try to troubleshoot. I don't know why, with a $49 power cord that probably costs them $8, they insist on giving me some housework to figure out what's wrong with their product. You have to take it away, analyze it, but do the right thing by replacing it. Now they closed the application without a decision. What I think is my fault for not having time to go through all the troubleshooting steps they assigned. I've invested so much in this system that I can't justify or allow anything that I could, I would. Don't just read reviews on Revain, and do yourself a favor - avoid Arlo!