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1268 Review
63 Karma

Review on Starbay Brand Athletic Water Streak πŸ‘Ÿ Girls' Shoes and Athletic: Performance and Style Combined! by Eldrick Carlton

Revainrating 1 out of 5

Wrong size, was reprimanded by the seller because of incorrect measuring technique

I bought a size 2 child. The shoes arrived and I immediately knew they were too big. So I measured it, it was about 8 3/4 inches long. According to their own size chart, this is a size 4 shoe for "big kids". So be aware that this brand has high mileage. In addition, the quality left a lot to be desired. Very cheap thin sole (which due to the many broken shells needs to be durable to withstand the beaches we go to). I bought the best quality from Wally World. Also, the bag the shoes arrived in was previously opened and re-taped, no doubt sent back for the wrong size. to return the item. I have been advised that the "correct" measurement is to measure the insole of the shoe. So I did, oh my crap, the size was 8 1/2 inches, yes that quarter inch was very important. NO. Pooh. But on the bright side, they were allowed to come back. So go. Will never buy this brand again, nor from this seller. They should adopt Revain's customer service policy, it can increase their business. A simple reply apologizing for the inconvenience caused by the incorrect shoe size would suffice. Do not scold or lecture the client. Revain's business model seems so simple that I wish more companies understood it. Spring. Another day, another.

Pros
  • TPE sole
Cons
  • Fading