The best thing about this program that I can say for now is it's ease of use as compared to other programs out there in the market today! Nothing so far though but if you're looking at all these features then definitely give them try because they have loads more than what we need right from customer feedbacks to internal training sessions which are very helpful too! It has really helped us improve our business process by giving us great insights into how people think or feel when using certain services (e..g booking an appointment).