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Italy
1 Level
705 Review
48 Karma

Review on PROLab by Percy Haulin

Revainrating 2 out of 5

The Discouraging Prolab Nutrition Experience

I was eager to try Prolab Nutrition's products because I had heard wonderful things about their sports nutrition line and I am a fitness enthusiast. My encounter with their online store, however, was exceedingly irritating. First of all, I had problems navigating the website and finding the particular things I was looking for. I was dismayed to learn that my box will take longer than anticipated to arrive after I had located what I was looking for and placed my order. Compared to what other online retailers often offer, the predicted shipment time was substantially longer. I was dismayed to see that one of the items I ordered was missing when my delivery eventually arrived. I requested assistance from customer service, but I only received unresponsive responses. They gave me a useless response and seemed unconcerned about my problem. I was disappointed with Prolab Nutrition's web store overall. I was upset and dissatisfied with the website's complication, the slow shipping, and the unhelpful customer service. In the future, I'll do business somewhere else.

Pros
  • Excellent wrapping and speedy dispatch.
Cons
  • Potentially longer shipping times exist.