Header banner
Revain logoHome Page
Roberto Manzer photo
1 Level
1323 Review
78 Karma

Review on πŸ”ͺ Lotos LT5000D Compact Dual Voltage Plasma Cutter - 50A, 110/220V AC, 1/2" Clean Cut by Roberto Manzer

Revainrating 5 out of 5

VERY IMPRESSED WITH THE INSTALLATION AND CUSTOMER SERVICE

I bought this plasma cutter thinking it would do most of the cuts I do at home as a hobbyist etc. Little did I know that after about 2 hours of use, which I rarely did, I would need to replace the burner head. Please note that the problem was not with the manufacturer! I took it apart anyway, but wanted to buy tiny mounting screws and a trigger guard return spring to replace the ones I might snap or lose from the burner. So I contacted LOTOS. I'm glad I did - and how! There was no need to call her. There was no need to bother her with a pile of letters. Nothing. Two emails (because they wanted my shipping address in the second email). It arrived in about 4 days or so. Connected cables - and BOOM! Went like clockwork. Cut thin tubing like no other. The 1/4" stem was light enough. Even 5/16 was operational. Very happy with this unit and PARTICULARLY with the company warranty and the people at the company whoever they are that took care of my issue. Customer service doesn't get any better than this, highly recommend this device if it suits your needs and the company!

Pros
  • β˜… ADVANCED PAPST COOLING SYSTEM: Make sure the plasma cutter has stable and long-lasting high performance.
Cons
  • Unbelievable price