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Indonesia, Jakarta
1 Level
711 Review
50 Karma

Review on πŸ€– eufy RoboVac G30 Edge: Smart Dynamic Navigation 2.0, 2000 Pa Suction, Wi-Fi, Boundary Strips - Ideal for Pet Owners on Carpets and Hard Floors by Jason Dennis

Revainrating 2 out of 5

So far so good + Excellent customer service

I had a RoboVac 30C that just didn't work in our house. It keeps getting stuck under the dining table and then spinning in circles to nowhere. I called Eufy and they exchanged the device 3 times! It just didn't work. In the end I got my money back and the RoboVac G30 Edge was recommended. Wow! What a GREAT car! This machine maps the house. It moves up and down, not in random circles. And he uses metal strips to keep him away from things like carpet fringes. I am very happy with this RoboVac device and I keep my fingers crossed! So far, so good! UPDATE 2 MONTHS LATER. Well, the customer service department really is what it's made for. My new car "ate" the Apple phone cable. After working with their customer service rep Britney for 20 minutes [awesome] we fixed the fault and concluded that the cable had destroyed one of the wheels. Yufi sends me spare wheels and Britney has already shown me how to fit them. Again, my 5-star rating stands. So far, so good!

Pros
  • Everything great!
Cons
  • Functionality