I used to wear Sketchers and was pretty happy with them so I was willing to buy a pair online without trying them on first. These shoes are VERY poorly made. After a few months the shoe started to separate laterally from the sole and now both shoes have had the heel padding loose exposing a rough piece of plastic which was causing blisters on my heel. And I'm not into sneakers. I don't hike or run. I have a desk job. These shoes should have lasted a year or two like the last pair of Costco shoes I bought. The photo shows where the seam began to diverge. It's not the part of the shoe that takes the strain, it's just built crappy. Terribly terrible quality! I will never buy a pair of Sketchers again!