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1 Level
752 Review
65 Karma

Review on Servicexpert by Craig Shah

Revainrating 5 out of 5

Good program to keep employees accountable

I like that it has many different options for creating reports such of time cards/invoices etc..

img 1 attached to Servicexpert review by Craig Shah

It's good because we have been able use this in our office but also work remotely with clients using zoom calls & video conferencing! This isn't much dislike at all i'm not sure if they are considering adding more features? Maybe an option so when your remote client doesn’t know how too type their password into any programs maybe give them ability just logon then click "password reset" button?? Not really anything else right now!! We've got some problems getting out invoicing system working 100% correct which makes managing accounts easy however sometimes its hard tracking down payments from people who don'T pay there bills correctly. Plus Zoom call support could be better since most times my account manager cant see me typing away even though shes sitting next door lol! Its great tho once everything works.

Pros
  • They respond fast via email as well thru website message section..very helpful team members!!! :) keep up excellent job!!!!:) very professional organization...keep doing what u do best..GREAT JOB !!!!!!!!!
Cons
  • Secret