This product does not come with instructions and parts appear to be missing. The picture on the box appears to have more mounting hardware. This is a product which, if installed incorrectly, could cause injury or death. Another very big disappointment is that I literally just moved out of state and converted a ranch style home into a two story home. I need this product and I live in a new place and I need to try to return the defective product. So annoying.
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