It's easy to use, it allows us as an organization access from anywhere at any time with no additional devices needed for users who are not in our office - great! The ability to share files easily across many platforms (mobile apps). We have had issues where we cannot find something if you do not know exactly what file or folder/directory structure needs searching within this application. This has been resolved but only when I am able to locate someone familiar enough with how its set up so they can help me search through their knowledge base of information stored here. If there were more ways like having multiple screens open side by side etc., then yes would be better than using just one screen per user which isn't ideal sometimes because some people need two monitors to see things clearly. Accessibility issue- easier said than done especially trying to get everyone comfortable accessing these applications via mobile phones.