We use this product for all our trials at Johns Hopkins University, so it is very useful in terms of streamlining documentation as well as providing security features like encryption/decryption keys which are important when dealing with sensitive data. It's not much different than other products available out there - but they do have some additional modules you can buy if needed such as eDiary integration etc., otherwise I would say go ahead and try them free first! The best benefit we've seen has been being able to link into an existing system instead of having to create something new every time we start working on a project.