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Thailand, Bangkok
1 Level
684 Review
40 Karma

Review on TEKAMON by George Evans

Revainrating 3 out of 5

An Unsatisfactory Interaction with TEKAMON's Customer Service

I recently made a purchase from the online store of TEKAMON, and I was excited to receive my order promptly and to experience their world-famous customer service. On the other hand, my experience was not in the least bit satisfying. Not only was my delivery delayed without any explanation or communication from the store, but when I reached out to their customer support team, I was met with rude and unhelpful responses. Not only that, but my delivery was delayed without any explanation or communication from the store. It was abundantly obvious that they had no interest in addressing my concerns or ensuring that I was satisfied with their response. To make matters even worse, the product that I ordered and ultimately received was of low quality and did not match the description that was provided on the website. When I tried to get a reimbursement for it, I ran into some additional roadblocks, and in the end, I was only given a portion of what I had originally paid for it. Overall, I was incredibly let down by my experience with the TEKAMON online store, and I would not suggest it to anyone else. Their customer service is subpar, and the merchandise they sell do not live up to their advertising.

Pros
  • Products of a superior quality
Cons
  • Fewer options available