I've made 3 attempts to connect this device and all were due to a coma reboot. The device cannot connect as described. Also, the system does not work as advertised and appears to require a service fee agreement to operate. I plan to call support. As long as there is no misunderstanding on my part, I can immediately return the service described due to a lack of functionality. The sensor could not connect to the internet through my laptop or phone.
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