I have been using hover for over 3 years now with my own sites as well other clients websites also! The customer service is amazing from start till end!! They are very professional but at times they can be too serious sometimes which i don't like so much because you want them just there when needed not always in front or behind their computer screen typing away lol. If anyone has any questions about what features work how etc please do ask me :) We use all sorts mainly blog related stuff mostly custom design/custom theme development & SEO optimization (mainly wordpress).