I like how easy it was to set up, plus you can have as many users/fax numbers that are able to send via your system without having to do anything extra! Honestly not much dislike about this software but if there's something i would change is the customer service department could be improved more so they respond quicker when someone has an issue with their product or question regarding them self. For our business we needed some sort of way to easily store all emails sent from employees in one area instead of emailing each other directly which saved us time since most people use gmail anyways.