I would give six stars if I could. The product deserves five stars, but then I had a question and the customer service guaranteed another star! UPDATE: Four years later and I've upgraded the TV. Does the new TV fit? I sent a message to Kanto Support again and received an immediate response. Hello Nicole in Kanto! Excellent support. By the way, after four years of owning a plasma TV that weighs as much as an army tank, this thing is still rock solid. A very well designed and well finished product. Surprisingly strong and durable even with a 150lb TV hung 24 inches; from the wall. Rotate, tilt, extend. Wow. Comes with all necessary hardware and reasonable instructions. I asked a question if it would work with my TV (6 year old plasma). I free. They rushed with them because I helped them install them in three days. They made sure I got what I needed on time.
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