I really like that it has all of my applicants in one place, so its super easy for me to keep up with them! It's also very customizable which is great because not every applicant needs exactly the same thing out of their profile page or application form. Sometimes some things are confusing (like how you can only have 5 different tabs at once), but overall I'm satisfied with this software. The customer service is amazing as well -- they're always willing to help if there's any way possible. So far nothing bad about BetterTeam! There aren't many downsides either. If you want something simple and straight forward, this is probably what you should use. We've been able to save time by having everything in one spot instead of searching through multiple applications and resumes individually.