Review on Experience Unmatched Surveillance With IMPORX Auto Tracking PTZ IP Camera - 20X Optical Zoom, 3MP 2560X1440, Waterproof, 500Ft Night Vision, Motion Detection, And More! by Josh Fox

I purchased this camera in May 2019, after opening the box I realized that is was a mini CD that came with it, and contacted Imporx for email link for download. I spoke with revain IT support which was offered at the time of purchase. live chat with them twice during the set up of the camera, although they were very helpful, on both occasions I was directed to IMPORX IT support for further information.One thing to note, I had to purchase a separate Splitter and POE in order for the camera to operate. It is not a stand alone POE camera.IMPORX IT support, I cannot fault on their very quick response and willingness to ensure the camera was set up and functioning correctly. I used Blue Iris as my software for monitoring and operating the camera, During the set up of the camera our own firewall did hinder the installation of the camera, and had to use teamViewer in order for the IT support to access my PC and assist in the installation.Overall the camera is up and running, Alerts, Auto Tracking, Videos etc are all high quality.Note. Not all functions are available within Blue Iris, and on certain functions these were required to be set up using the software provided by IMPORX .In order to ensure the Camera is Waterproof, we set the power adaptor along with ethernet cable within the box next the the camera.I agree with other reviews regarding how large the camera is, as its installed in our back yard, it is not important.Great Service from Kyla and the IMPORX IT support.