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Monaco, Monaco
1 Level
685 Review
37 Karma

Review on Semli by Ryan Cornelius

Revainrating 2 out of 5

Poor Support for Customers at Semli

As a creative person, I couldn't wait to check out Semli's online shop because of the wide variety of high-quality art materials they offered. However, their customer care left a lot to be desired in my opinion. They say they care about their customers, but when I emailed them, I got a slow and unhelpful answer. I had trouble getting in touch with customer support when I had questions about my order, and it took me a while to finally get a response. Even then, I was left feeling frustrated and dissatisfied because their answer wasn't what I needed. While Semli's product catalog is extensive, the quality of their customer support is severely lacking. As an athlete, I count on prompt and reliable service, and Semli fell short of my standards. If you're an artist in search of high-quality materials and dependable service, I wouldn't suggest this web shop.

Pros
  • Large assortment of one-of-a-kind and of the highest-quality art materials.
Cons
  • Prices could be greater than those of rivals.