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1 Level
1308 Review
38 Karma

Review on GetSmily by Junrey Jewel

Revainrating 4 out of 5

Great customer service and easy integration with various CMSs

The best thing about this tool is that it can be integrated into any website without much hassle or difficulty thanks to its simple setup procedure as well! I like how effective my survey responses are when using Smiley Survey - they're always honest so no worries there!! There's nothing really bad we dislike because of Smile Surveys but if you have some technical issues then just contact their support team for help immediately :) It helps us collect great feedback from users which improves user experience greatly by providing them an option where all questions asked during live chat sessions get recorded automatically too :).

Pros
  • Simple
  • Very good customer service with lots available options in case problems arise
  • Available both online & offline (iOS/Android app)
  • Customizable themes, fonts etc.
  • Greatly reduces bounce rate compared those sites who don't use smiley surveys at least once per session while surfing through pages before moving away :(
Cons
  • Not possible anymore via desktop