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Indonesia, Jakarta
1 Level
722 Review
77 Karma

Review on Tisino by Dustin Marshall

Revainrating 3 out of 5

Tisino Online Store: Variable Customer Service and Product Quality

I recently bought a few cords from the Tisino website, and I was unimpressed with the entire transaction. The website was simple to use, and the prices were fair, but the products I got varied greatly in quality. While some of the connections functioned flawlessly, others had audible noise and interference. This inconsistent behavior was upsetting, particularly in light of the high cost I paid for these cables. I also encountered some problems with customer support. The support staff at Tisino responded slowly and ineffectively when I contacted them with my issues. They made it abundantly obvious that they had no interest in listening to my complaints or making things right. Overall, based on my experience, I am unable to endorse Tisino's online shop. I was frustrated and disappointed by the inconsistent product quality and subpar customer care. In the future, I'll do commerce somewhere else.

Pros
  • Effective and rapid transport
Cons
  • Some areas have limited product availability