The best thing about kpn zorm is that I can send messages to my patient's mobile phones without charging them so they will be able t get in touch with me at any time when needed! Also it gives access from anywhere around world but i have nothing dislike abt anything yet! Its very easy way of getting patients attention even if you are not available physically because your phone number also displayed there (when logged into messenger). Easy to use. The application is easy to handle once you have a few days of training. The interface is not the best and it could be improved. The application could be more intuitive, and it could be more customisable. It's a great tool to communicate with the internal team and with the external clients. It is a great tool to organize our working hours. The best part is the ease of use. It's very useful for communicating with our internal team and with the external clients.